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Bytedesk/README.md

Bytedesk - Chat as a Service

Enterprise IM with AI powered LiveChat, Email support, Omnichannel customer service,alternative to zendesk/intercom

Language

Introduction

Team IM

  • Multi-level organizational structure
  • Role management
  • Permission management
  • Chat record management
  • Group chat

AI Chat

  • Chat with LLM
  • Chat with Knowledge base(RAG)

Customer Service

  • Support multiple channels
  • multiple routing strategies, and detailed assessment indicators
  • Seating workbench
  • Work order system
  • Seat management
  • Data dashboard
  • manual knowledge base
  • Skill group management
  • Real-time monitoring
  • Announcements
  • sensitive words
  • CRM
  • Report function,
  • Provide customers with integrated customer service workbench services

Getting Started

Chat SDK

Project Description Forks Stars
iOS-swift iOS swift GitHub forks GitHub Repo stars
Android Android GitHub forks GitHub Repo stars
Flutter Flutter GitHub forks GitHub Repo stars
UniApp Uniapp GitHub forks GitHub Repo stars
Web Web GitHub forks GitHub Repo stars

Client

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  1. bytedesk bytedesk Public

    Enterprise IM Solution with AI powered live chat, email support, omni-channel customer service & team im,alternative to slack + zendesk/intercom

    Java 146 34

  2. bytedesk-uniapp bytedesk-uniapp Public

    微语 uniapp sdk

    Vue 18 4

  3. bytedesk-ios bytedesk-ios Public

    致力于提供稳定、可扩展、定制化的客户服务一站式协作平台

    Objective-C 10 3

  4. bytedesk-flutter bytedesk-flutter Public

    flutter chat sdk

    Dart 9 1

  5. bytedesk-android bytedesk-android Public

    致力于提供稳定、可扩展、定制化的客户服务一站式协作平台

    Java 8 1

  6. bytedesk-swift bytedesk-swift Public

    bytedesk chat swift sdk

    Swift 4