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How to get tickets events (audit)? #127

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martinavila69 opened this issue Jul 12, 2018 · 2 comments
Open

How to get tickets events (audit)? #127

martinavila69 opened this issue Jul 12, 2018 · 2 comments
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enhancement

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@martinavila69
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Hi there!

Is there any way to get a list of events for one ticket?

Thanks in advance.

Martin
@cjsaurusrex
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Hi!

This functionality doesn't currently exist, however from looking at the Zendesk API documentation this is possible(https://developer.zendesk.com/rest_api/docs/support/ticket_audits) - and is something we can work on implementing in the future.

@corneliuskopp
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We're also happy to take PRs if other parties are interested in implementing this! :)

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@corneliuskopp @cjsaurusrex @martinavila69