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Update the support policy
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kevinchalet committed Dec 18, 2024
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## Support
## Support policy

If you need support, please first make sure you're [sponsoring the project](https://github.com/sponsors/kevinchalet).
Depending on the tier you selected, you can open a GitHub ticket or send an email to [email protected] for private support.

Alternatively, you can also post your question on [Gitter](https://app.gitter.im/#/room/#openiddict_openiddict-core:gitter.im).

> [!IMPORTANT]
> With OpenIddict 5.x now being generally available, the previous version, OpenIddict 4.x, stops being supported and won't receive bug
> fixes or security updates. As such, it is recommended to migrate to OpenIddict 5.x to continue receiving bug and security fixes.
>
> **There are, however, two exceptions to this policy**:
> - **ABP Framework 7.x users will still receive patches for OpenIddict 4.x for as long as ABP Framework 7.x itself is supported by Volosoft**
> (typically a year following the release of ABP 8.x), whether they have a commercial ABP license or just use the free packages.
>
> - **OpenIddict sponsors who have opted for a $250+/month sponsorship are now offered extended support:**
> - $250/month sponsors get full support for OpenIddict 4.x until June 18, 2024 (6 months).
> - $500/month sponsors get full support for OpenIddict 4.x until December 18, 2024 (12 months).
> - $1,000/month sponsors get full support for OpenIddict 4.x until December 18, 2025 (24 months).
**Support is only offered for the latest stable version of OpenIddict**. There are, however, two exceptions to this policy:
- **ABP Framework users receive patches for OpenIddict for as long as ABP Framework itself is supported by Volosoft**
(typically a year following the release of a major ABP version), whether they have a commercial ABP license or just use the free packages.

| OpenIddict branch | ABP Framework branch | End of support date (estimated) |
|-------------------|----------------------|---------------------------------|
| 4.x | 7.x | December 19, 2024 |
| 5.x | 8.x | November 19, 2025 |
| 6.x (current) | 9.x | Currently supported |

- **OpenIddict sponsors are offered extended support depending on the selected sponsorship tier:**
- $100/month sponsors get full support for the previous version 1 month following the release of a new major version.
- $250/month sponsors get full support for the previous version 6 months following the release of a new major version.
- $500/month sponsors get full support for the previous version 12 months following the release of a new major version.
- $1,000/month sponsors get full support for the previous version 24 months following the release of a new major version.

| OpenIddict branch | Sponsorship tier | End of support date |
|-------------------|------------------------|---------------------|
| 4.x | $100/month (or more) | January 18, 2024 |
| 4.x | $250/month (or more) | June 18, 2024 |
| 4.x | $500/month (or more) | December 18, 2024 |
| 4.x | $1,000/month (or more) | December 18, 2025 |
| | | |
| 5.x | $100/month (or more) | January 17, 2025 |
| 5.x | $250/month (or more) | June 17, 2025 |
| 5.x | $500/month (or more) | December 17, 2025 |
| 5.x | $1,000/month (or more) | December 17, 2026 |
| | | |
| 6.x (current) | Any | Currently supported |

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